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Our quality policy

Quality, Health, Safety and Environmental policy

The satisfaction of our customers, the quality of our services, the safety of every one and the protection of the environment remain at the centre of our considerations.

The IONISOS group is commited to the continuous improvement and development of our Ionization, EO and related services by:

  • Improving QHSE performance and adding additional capacity on existing sites
  • Expanding the Group by appropriate acquisitions and “greenfield” projects
  • Sharing best practice across Group sites

The IONISOS Group strategy is directed by the following key tenets:

Customer satisfaction:

  • Knowing our customers and their needs
  • Providing good customer service
  • Communicating proactively and responsively with our customers
Ionisos group contributors:

  • Possessing skills in line with our needs
  • Ensuring favourable working conditions for our employes
Partnership with our critical suppliers:

  • Working closely with our sub-suppliers and services providers
  • To secure critical purchases

  • Providing quality services
  • Managing all the Group’s sites according to a common management system
Hygiene and Security:

  • Preventing accidents and limiting their potential consequences
  • Operating facilities in complete safety

  • Minimising the environmental footprint of our sites
  • Identifying and addressing pollution risks

“As Chair of the Ionisos Group, I commit myself and the entire management of the company to maintain and optimise a continuous improvement process by developing an effective management system covering quality, safety and the environment based on ISO 9001, ISO 13485, ISO 11137/11135 and GMP standards for quality, OHSAS 18001 for safety and ISO 14001 for the environment.
I commit myself to put in place the human, organisational and technical means necessary for the implementation of this strategy.

I count on everyone’s involvement.”

Download the group’s policies